Booking terms
Effective date: September 22, 2026
These terms explain the main rules for Nil3ab event game rental requests made through the website.
Booking requests
A website request is pending until Nil3ab reviews stock, pricing, delivery timing, venue access, operator needs, and payment verification.
Payment
- Customers may pay in full or pay the minimum amount shown in the booking flow: 50% rounded up to the nearest 0.001 BHD.
- Payment methods may include BenefitPay or bank transfer depending on the handoff shown after request creation.
- The booking is not confirmed until Nil3ab verifies the payment receipt.
Security deposit
A BD 30 refundable security deposit may be tracked with the booking. Refund handling depends on game condition, return completion, and any agreed event-specific notes.
Setup and venue access
The customer is responsible for sharing accurate venue, access, elevator, parking, indoor/outdoor, and timing information. Missing or incorrect access details can affect delivery and setup.
Changes and cancellations
Changes should be sent by WhatsApp as early as possible. Nil3ab will confirm whether date, time, venue, weather, access, game mix, or quantity changes are available before the event and before the final operations lock.
Cancellation or major reschedule requests are reviewed against payment status, stock already reserved, crew and delivery preparation, and any event-specific agreement confirmed by the team.
- Booking reference or customer name.
- New date, time, venue, or access notes.
- Games to add, remove, or replace.
- Weather or outdoor setup concerns if the event plan may change.
- Whether payment receipt, cancellation, or deposit details already changed.
Damage, missing items, and deposit return
The refundable security deposit is closed after pickup, returned game condition is checked, and the agreed refund path is confirmed. Damage, missing pieces, late return caused by customer-side access issues, or unreported venue restrictions may affect the final deposit return.
Contact
For booking questions, WhatsApp +973 3760 0085 or email nil3ab.bh@gmail.com.
Send the booking reference, receipt status, deposit question, and any venue access change so the team can answer from the same event plan.
Last updated: September 22, 2026